Current Opportunities
Manager, Patient Access (Remote)
The Manager, Patient Access is responsible for providing compliant reimbursement education and support to healthcare providers and patients regarding the Barricaid device. Reporting to the National Director, Patient Access, this role requires deep knowledge of U.S. reimbursement policies and market conditions to remove financial barriers for customers. The manager will interact with a diverse customer base, including physicians, hospital staff, and patients
Primary Duties:
- Customer reimbursement support: Field inbound and outbound calls from patients and providers to provide education on coding, coverage, and reimbursement processes for Barricaid. This includes conducting benefit investigations, obtaining prior authorizations, and providing tactical support for the appeals process.
- Payer relations and strategy: Monitor and anticipate changes in public and private payer policies and build relationships with payer stakeholders to secure favorable coverage. The manager will also develop compliant reimbursement strategies and tactics in coordination with leadership.
- Market analysis and reporting: Develop ad hoc and timely reports on customer activity, payer trends, and market developments impacting Barricaid. Participate in tactical planning with Patient Access leadership.
- Customer education: Identify unmet educational needs among key accounts and collaborate with Field Reimbursement to address them. Assist in developing reimbursement materials and tools for customers and the field team.
- Operational improvements: Critically evaluate existing procedures and practices and develop and implement improvements to enhance claims processing and overall efficiency.
- Record-keeping and compliance: Maintain accurate records of all customer activities in the company CRM. Ensure all interactions and data handling comply with HIPAA regulations.
Critical Knowledge, Skill, Education, and Abilities:
- Bachelor’s degree or equivalent experience required
- 5+ years of reimbursement experience in medical device or pharmaceutical/biotech
- Demonstrated knowledge of local payer, reimbursement and access and provider landscape.
- Strong understanding of insurance and benefit design with both commercial and government payers
- Demonstrated experience with addressing product access, reimbursement and/or transition of care issues
- Excellent working knowledge of Microsoft Word, Outlook, Excel and PowerPoint
- Experience working with medical-benefit plans preferred
- Demonstrated strong interpersonal, communication and relationship-building experience
- Knowledge of industry dynamics and strategic planning orientation
- May live anywhere in the contiguous United States
On the Job Training:
- Quality Manual
SOP’s related to Purchasing; Inspection; Document Change Control; Traceability; Receiving; Corrective and Preventive Actions
Quality System support requirements:
- Intrinsic Therapeutics’ Quality Manual & SOP’s.
Physical Demands:
- Working conditions can vary from working in home office, Distributor’s office, in a lab, in a hospital, etc.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
Please reach out to careers@barricaid.com with interest.
Intrinsic Therapeutics, Inc., a medical device company based in Woburn, Massachusetts, in collaboration with world-renowned surgeons, scientists, clinical investigators, and medical advisors, developed the Barricaid solution for patients at high risk of recurrence following lumbar discectomy surgery – the most common spinal surgery performed in the US today. Barricaid is designed to make these patients’ first spine surgery their last. Barricaid has been rigorously studied through multiple trials, including a multicenter level I RCT demonstrating superior outcomes compared to discectomy alone – leading to FDA Pre-Market Approval in 2019.
Clinical Specialist (Chicago, IL)
The Clinical Specialist will deliver Barricaid System professional education to surgeons, OR staff, and Intrinsic Therapeutics sales representatives in partnership with sales personnel and Barricaid faculty physicians to achieve great clinical outcomes for patients. The primary method of delivering this education will be through HCP (surgeon and APP) training, surgical case support, and associated activities such as patient selection and case planning. The Clinical Specialist may assist with planning, coordinating, and facilitating peer‐to‐peer and other training events within their assigned area, as well as developing and managing surgeon and APP faculty.
The Clinical Specialist will assist with clinical investigation of customer complaints and Barricaid System deficiencies, and will participate in the continual improvement of training programs through contributions to training materials for both internal and external customers.
Primary Duties:
- Partner with sales personnel and customers to achieve great clinical outcomes through patient selection, product training, and case support for physicians.
- Train office and medical staff in patient education, product, and procedure support.
- Clinical training of physicians via case coverage/training, simulator training, and didactic training.
- Manage and facilitate training programs including logistics, agenda, content, follow‐up, and records for faculty and training centers in the assigned region.
- Maintain and enhance relationships between Intrinsic, facilities, and their employees.
- Assist with the following activities:
- Training of sales personnel and distributors to conduct Barricaid case support.
- Screen, contract, and train new physician faculty.
- Perform other duties as assigned by the supervisor.
- Responsibilities may occasionally extend outside specified region.
Critical Knowledge, Skill, Education, and Abilities:
- Bachelor’s degree required, preferably in biological, clinical, health sciences, or engineering.
- 5+ years professional training or OR‐based experience
- Demonstrated clinical mastery related to surgical devices, spine experience preferred
- Experience training surgeons in OR setting (spine experience a plus, but not required)
- Strong professional work ethic, well developed organizational skills, and ability to operate independently
- Ability to lift and carry moderately heavy weight (instrument sets, training units, simulator, etc)
- Valid driver’s license issued by the state in which the individual resides, and a good driving record.
- Ability to travel >80% of the time, often on short notice, and occasionally on weekends.
- Computer skills: Microsoft Word, Excel, PowerPoint required
- Note: Occasional exposure to direct or secondary radiation (surgical imaging equipment), as well as occasional work with cadaver specimens for HCP and employee training
Please reach out to careers@barricaid.com with interest.
Territory Managers
Territory Managers are the lifeblood of Intrinsic and are responsible for effectively selling Barricaid within an assigned geographic territory. Barricaid is a disruptive technology that will appeal now to early adopters and innovators, with challenging discussions on reimbursement and payment, laying the ground work for broader adoption in the near-to-medium term.
Please reach out to careers@barricaid.com with interest.